Contact Us

We're Here to Help

Thank you for visiting Pexolan.

If you have any questions about our products, orders, shipping, returns, refunds, or store policies, please contact our customer support team.

We are committed to providing clear communication and assisting customers with their shopping-related inquiries.

Customer Support

For product inquiries, order assistance, shipping updates, cancellations, returns, or refunds, please reach us using the contact information below.

Support Email: service@pexolan.com

Contact Phone: +86 13245711432

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

When contacting us about an existing order, please include your order number and the email address used during checkout.

For return requests, please contact our support team before shipping any products.

Business Information

Brand Name: Pexolan

Website: https://pexolan.com

Operating Company: Dongguan Jujiu Domestic Services Co., Ltd.

Company Address: Room 103, No. 3, Lane 2, Gangkou 2nd Cross Road, Humen Town, Dongguan City, Guangdong Province, China

Support Email: service@pexolan.com

Contact Phone: +86 13245711432

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Return Inquiries

The company address above is our registered business address and may not be the authorized return destination.

If you need to return a product, please email service@pexolan.com for return instructions.

For more information about return eligibility and refund processing, please review our Return & Refund Policy.

Thank You for Contacting Pexolan

We appreciate your interest in Pexolan and look forward to assisting you.

Our customer support team will review your inquiry and provide assistance as appropriate.